Fast and effective communication with customers.
96% of texts are read within 3 minutes.
Plus, up to 91% of customers want the option to receive text meessages from businesses.
HostMyText, brought to you by HostMy, helps businesses unlock the power of texting to increase engagement with customers.
Built on customer care.
HostMy Text is for businesses, organizations, and groups of all sizes. The service is easy to manage and fully-supported by the HostMy team located in the U.S.
Simplify operations and improve engagement with customers using HostMy Text.
HostMy Text Capabilities
Easy-to-use text messaging system
Can be added to your current business numbers and managed by assigned employees. Offers powerful features providing useful tools to aid both administrators and users.
No Dedicated staff required
Live chat and phone calls require you to have someone on staff to immediately handle inquiries — SMS doesn’t. With SMS, anyone can respond to customers at anytime.
Automatic Messages
Out of office? Use the SMS dashboard to easily and quickly set up an automatic reply that will go out to anyone who texts your SMS line while you’re away.
Personalized interactions
Anyone who messages your SMS number will automatically be added to your contact list, and all conversations are saved. You’ll always know who you’re talking to and what they’ve messaged you before.
Basic Features
- Enhanced Contact List –
Importing multiple lists, multiple numbers per contact - Opt-Out –
Allows recipients to STOP and START messaging to them - Message Forward –
Allows assigned numbers to be forwarded to another text enabled number
- Block –
Allows users to block incoming numbers that are found to be unwanted - HIPAA Compliance –
Has HIPAA level security compliance. Medical practices should consult their legal team for the use of SMS and compliance with HIPAA laws. - Audible Notification Control –
New audible message notification
- Immediate Email Notification –
Sends an email when a new message arrives - Message Delivery Status –
Provides user delivery status on all sent messages - Group Message Naming –
Adds custom name to group messages
Pro Features
All features included in Basic, plus:- Website SMS Widget –
Timely assistance via mobile-friendly text messaging instead of chat. - Voice Initiated Messaging (VIM) –
Initiate a text conversation instead of being placed on-hold or having to leave a voicemail message. - Permission Management –
Text safely with customers and manage all opt-in permissions being granted via website widget, VIM, keyword opt-ins, or manual entry.
- Integrations –
Integrate into your existing tech systems. - Unlimited Users –
Per phone number at no additional cost. - Bulk Message Scheduling –
Schedule bulk messages to be sent at a future date and time.
