TestimonialsOur continued success depends on satisfied customers
I am very impressed with the NEC phone system. This is the type system I had in mind when we started thinking about upgrading. Thank you for sticking with us through the transition and making sure we got what we needed
Dwain Tipton, General Manager, Swisher Electric Cooperative, Inc.
We are enjoying the new system. It is light years ahead of the one we had, and IDeACOM did a good job of giving us a basic run down. All of your guys were very courteous and professional throughout the process and that is appreciated. Once again thank you for a great experience!
Jasen Shreiner, 1-800-PLUMBER, Shreiner Plumbing
The FedEx Operations Manager, Ronald Bradley, at AMA (Amarillo) was adamant about me forwarding his compliments regarding the service he received today from your technician.
He was extremely knowledgeable, professional, and helpful as he did the site cut. He took his time to make sure the users were prepared and comfortable with the new phone system.
Questions that he didn’t have the answers to were quickly escalated and technical concerns were quickly resolved.
IDeACOM team was a pleasure to work with from the user perspective and from mine.
Please make sure these details are shared with his leadership as the Operations Manager wants to be certain that the compliments were adequately echoed.
Much Appreciated, Edward Laudat, Engineer – Network – CUCM US, Cisco.com
We’ve had our phones with IDeACOM for over 3 years and have had very few problems in that time. When we did have a problem they took care of it fast and easy. The company we had used before that for an internet-based phone service was always going down and we never could get a hold of them when we needed them. It was incredibly frustrating! Thanks to the IDeACOM team the setup and the day to day function have been great. I highly recommend IDeACOM for your office phone service.
As I.T. Director for Hansford County Hospital District, I feel like IDeACOM is an extension of our I.T. Department. I am able to call or email, and IDeACOM gets back to me A.S.A.P. with a fix to my phone problems or an answer to my question. Our hospital district uses IDeACOM exclusively for all of our network wiring, camera systems, phone systems, and nurse call systems because no other company has provided the top notch customer service that IDeACOM has. In the end they save us money and time.
As head of maintenance and facilities at St. Mary’s Cathedral for the past 23 years we have worked nearly that long with the team at IDeACOM on phone systems, school intercom, security, cameras and door pass cards. They have helped to move our I.T. equipment, troubleshooting problems as needed. Their staff is professional and always worked around our needs at both Church and School. I would rate them as A1 .