Mar 24, 2021 | IDeACOM Insights Newsletters
Texting is one of the most prevalent forms of communication in the country today. According to Mobile Marketing Watch, SMS text messages have a 98% open rate, with Forbes reporting that 90% of SMS text messages are read within three minutes of delivery. Because text...
Feb 2, 2021 | IDeACOM Insights Newsletters
As today’s businesses embrace the cloud, the number of web apps in their IT environment quickly adds up—and quickly overwhelms the ability to ensure security, manage costs and maintain control. User password behavior is becoming less secure due to the fact that it is...
Jan 17, 2021 | IDeACOM Insights Newsletters
One of the biggest challenges business owners face is minimizing overhead. Cloud computing is quickly becoming the standard way for businesses to access IT infrastructure, software and hardware resources. These cloud-based data services can dramatically reduce your...
Dec 1, 2020 | IDeACOM Insights Newsletters
If your business is relying on a hosted PBX service to handle its phone and Unified Communications systems, it is imperative to have a solid support network. Since Voice Over IP (VoIP) relies on your internet connection to make calls, the quality of your calls can be...
Nov 6, 2020 | IDeACOM Insights Newsletters
Every contact you have with a customer allows you the opportunity to increase revenue. How you handle customer contacts affects your bottom line. Big businesses efficiently handle customers by building large, expensive call centers staffed by hundreds of sales and...
Oct 15, 2020 | IDeACOM Insights Newsletters
“Ransomware” is the term used when cybercriminals make the data on your network inaccessible to you until you pay a large ransom. The tools used for ransomware are no different from those used for traditional hacking, but instead of stealing your data,...
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