In previous Insight articles, we've discussed the dramatically improved communications VoIP (Voice over Internet Protocol) brings to small and medium-sized businesses. Whether or not your business has converted to a VoIP system, however, there is a technology you can...

One of the leading challenges every business faces is keeping overhead low. If your business is still using landlines or Public Switch Telephone Network (PSTN), you're missing an opportunity to not only lower overhead costs but to improve productivity. The opportunity...

Businesses with workers in the field have always had to deal with ways to keep in touch with those employees and to make it easy for customers to reach them. This includes sales representatives, delivery people, technicians out performing repairs and many others. With...